We are here to help! 

Please contact our online team through: 

*Our Isetan KL Online Store Customer Service team will be responding during working hours (Monday - Friday, 10am - 12.30pm; 1.30pm - 5pm). 

Please contact our physical stores through (tel):

*Our physical stores' opening hours is daily 10:00am - 10:00pm

When you contact our Customer Service, your personal data will be processed in accordance with Isetan of Japan Sdn. Bhd. (198101009265) Privacy Policy.